Frequently Asked Questions What areas do you service? We offer airport transfers, group transport and event transfers across Melbourne and Victoria. — just ask when booking. How many people can travel in one group? We can transport up to 20 passengers in one trip. Perfect for families, friends, corporate groups or event transfers. Do you offer 24/7 airport transfers? Yes, our transfer service runs 24 hours a day, 7 days a week — no matter how early or late your flight is. How do I book a transfer or Tour? Simply call or text us for a direct quote, or fill out the Contact Form on our website. We'll confirm your details and schedule your transfer. What payment options do you accept? We accept EFTPOS, PayID, direct deposit and offer discounts for cash payments. Is there a flat fee or does pricing vary? We offer flat-fee pricing so you know what to expect upfront. No hidden charges or surprise fees. Can I include extra services like car washing or pet care? Yes, optional extras like vehicle washing, lawn care, and pet feeding can be arranged while you’re away. Just mention them when booking. I think my luggage might be overweight, can you help me? Yes, our buses have luggage scales onboard. If your bags are over the limit, we offer a secure holding service until you return. Do you do wine tours and event transport? Absolutely. We provide group transfers for weddings, birthdays, wine tours, festivals, and other special occasions. Will I get picked up from my home or do I need to travel to a meeting point? We offer true door-to-door service — we’ll pick you up and drop you off at your home, hotel or event location.